Zoom’s paid tiers are generally affordable, too, and offer a host of advanced features such as social media streaming and company branding. The free Zoom plan is undoubtedly generous in what it offers-for instance, GoToMeeting doesn’t have a free plan and only offers a limited trial. The free plan is really free, so there’s no need to pay anything if that’s all you need. Pricing: The free version of Zoom allows you to host up to 100 participants, hold group meetings for up to 40 minutes, and hold unlimited one-on-one sessions. You’re unlikely to have trouble with the interface on any device you use the service. There are buttons to turn on your mic and camera and tabs separate things like your chat, share, and record functionality. The home screen itself uses large icons, and everything is clear and easy to understand. Zoom offers a tidy and uniform interface on both desktop and mobile apps.ĭownloading Zoom is the best option here, as using it in a browser removes the ability to record meetings. Interface: Across all devices, a top conference call service needs an efficient interface. You’ll need at least five Mbps to have a good Zoom call, and the service does the rest. Of course, it’s worth mentioning that call quality also depends on your internet speed. Zoom does very well here, and it takes around 17 milliseconds from saying something until it’s heard on a call. In a nutshell, latency refers to how long it takes to send and receive data. We’re looking at high frame rates and low latency. This marketplace has an equivalent on GoToMeeting called the “Integration Marketplace,” so while good integration is not an exclusive feature, it’s still something all top conference call services need to offer, and we’re happy to see it here with Zoom.Ĭall Quality: Zoom offers some of the most reliable call quality on the market-both video and audio. Great integrations here include Zapier, Asana, ScheduleOnce, Slack, and Google Workspace. The Zoom App Marketplace allows third-party developers to build custom apps for the platform. You’ll even be able to share content from a second camera that isn’t your computer screen. The service also lets you share the audio from your computer without actually sharing your screen. You can share just a portion of your screen, which you can resize as you please. Zoom also offers advanced screen-sharing features that others don’t. You’ll also be able to display an image or video as your background during a Zoom Meeting. For example, the “Touch Up My Appearance” feature applies a softening filter that smooths out your skin tone. Most of these features are available on other services, but Zoom offers some unique ones too. That’s not to mention audio transcription on the paid plans. With the higher plans, you can track meetings, usage insights, and participants. On top of that, you can record all meetings locally, and cloud recording is available as well. The service offers HD video calling, audio calls, and social media streaming. Where Zoom Shinesįeatures: Zoom doesn’t struggle when it comes to features. Zoom was the best for video conferencing, and GoToMeeting the best for remote teams. – Best free conference call serviceīoth Zoom and GoToMeeting made our top list.Vast Conference – Best for instant conference calls.Zoom – Best for hosting video conference calls.ClickMeeting – Best for webinars and conference calls.Grasshopper – Best mobile virtual phone system.GoToMeeting – Best for keeping your remote team cohesive.RingCentral – Best standalone conferencing solution.
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